Shipping policy

SHIPPING SERVICES

Domestic (Thailand) — (2–3 business days)

International — (3–11 business days)

TERMS

All orders are processed and shipped within 1–3 business days. In the event of any unexpected delays, we will contact you promptly to provide an update.

SHIPPING ISSUES

If you experience any issues with tracking your shipment, we recommend contacting the shipping carrier directly for the quickest resolution.

For any additional questions or concerns, please reach out to us at info@jmillex.com

REFUSED OR UNCOLLECTED SHIPMENTS

If a shipment is refused or not collected from the designated post office or delivery point, it will be returned to us. Once the package has been received back, we will contact you to arrange re-delivery.

DUTIES & TAXES

International customers are responsible for any customs duties, import taxes, or related fees applicable to their shipping destination. These charges are determined by the destination country and are not included in the order total at checkout.